Last year was changed by the unexpected global pandemic. Every business, domain, and country were affected by the rapid spread of the novel Coronavirus. But as the world as we know it started its drastic change, people shifted their attention to technology. Let’s see get to know how to chatbots could be the future of learning.
We live in a highly technological world where we rely heavily on it to do our jobs, do our house chores, set up meetings with friends, learn, and be connected with our families. People are spending more time online than ever. They aim to open their own business, learn new skills and gather new knowledge, order products, and keep updated with the latest information. And because AI and machine learning are at the base of developing new technologies, chatbots are on the rise.
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What Are Chatbots?
Chatbots are usually used in customer support service, as they are more efficient than people. But chatbots are integrated into almost all e-commerce websites, as they have many more roles. A chatbot is a virtual partner that can assist you in your tasks. If you want to find out more about a product, then a chatbot can answer all your questions. Chatbots are human-like conversation partners that can come with the information you need, help you navigate an app or website, and, why not, learn.
Chatbots are beginning to be used in the e-learning domain, one that is strained after the last year when people discovered new passions and set new learning goals. Moreover, chatbots are already used to help managers and students organize their time better, set up online meetings and calls, and help you keep track of your task progress. Chatbots are already used by many big companies such as Microsoft, Disney, or NBC.
How Have Chatbots Begun to Be an Integral Part of E-learning?
Educational chatbots are not an idea that is new to the market. As technology develops more, so do the abilities of chatbots. They have already started being used a few years ago by some universities in the United States. Their chatbot supported youngsters in the process of finding more about educational programs and choosing the right one for them.
The chatbot provided students with information about the study subjects, tasks and assignments, the goal and scope of the program, or career prospects and advantages. This first integration of a chatbot was done just when the technology was developing, a few years ago. Now that everything has advanced tremendously, chatbots begin to be an essential part of the learning process. Many e-learning platforms or course designers have added chatbots to their software to improve the learning experience.
But as AI and machine learning are developing more, so will chatbots. Could they be the future of learning? How? Find out below.
Chatbots Adapt to Each Learning Style
Even though chatbots are still developed and improved, they could become the future of learning. This is because they could adapt to each learning style, change the tone of the voice, and deliver the most appropriate information. Even though this now requires a high level of software programming, it can be done nowadays with the help of experts and specialists.
Each of us has our own learning style. These learning styles, meaning the way each human learns, absorbs, processes, and retains information, can be grouped into categories. While some people are more visual learners, others are auditory learners. We may see in the future chatbots that are quick to identify how every human learns and adapt the delivery of the content depending on this.
But for now, we can only take advantage of the high power of customization. Some chatbots can be customized by the user, while others are able to do the switch automatically. As writers from the college essay papers say that chatbots could help students process, comprehend, and retain more information in the future. And this only because they will have high adaptability.
Chatbots could be the future of learning. This is because besides adapting the information and tone of voice to each user, they can also deliver educational assistance. Chatbots are already used in a wide array of domains as personal assistants. There are many CEOs and not only that are using chatbots as personal assistants. The good news is that chatbots can easily be adapted to be educational assistants too, and we will likely see this in the future.
AI-driven bots have already been used in an experiment conducted by a professor in the United States. He hired teaching assistants to assist him in this process. But one of them was an AI-driven bot. Students could contact teaching assistants through the mail and ask for more details or information on a specific subject. The result of the experiment is very interesting. Out of all the students that talked with that chatbot, only one was suspicious about it. And the reason is the rapidity with which he was answering the questions. The other students did not even think about the fact that they might not be talking with a real human.
The results of this study are encouraging and proof that chatbots could become the future of learning. From personal assistants, they can become teaching ones and support professors in selecting and delivering the best information to students in need of more details.
Study Schedule and Process
The studying process has ups and downs, and every university knows this. When you start studying in college, you are still a youngster who learns things about himself and the surrounding world. You meet new people, fall in love, go to movies, read in the library, research, write, and study. On top of this, you need to attend classes, eat, and sleep as well. Even though it may sound simple, many students are challenged by the chaotic learning schedules they have.
Not being able to organize your time can be a source of demotivation. You fall behind your deadlines and start feeling stressed because you feel you do not have the necessary resources to face all the learning challenges. But chatbots could be integrated in the future in this process. Students could have a chatbot to offer them information about the campus arrangement. At the same time, a chatbot could help students organize and plan their time better, to make sure they meet the deadlines.
Chatbots are already being used in e-commerce, customer service, and navigation domains. They are great at answering customers’ questions, helping them navigate the website, or offering the details or information required. But at the same, chatbots could be the future of learning, especially because the global pandemic fueled their development in this industry. Chatbots are virtual conversation partners that are human-like. They can help students organize and plan their time more efficiently and also adapt to the learning style of each student. At the same time, chatbots can turn out to be valuable teaching assistants and support professors with the teaching process.